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Krystal Grand Cancun All Inclusive Hotel, Cancun

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From122US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

Krystal Grand Cancun All Inclusive is located in the heart of Cancun's hotel zone. This prime location provides convenient access to shopping centers, nightlife, and the Cancun Convention Center, just five minutes away. The hotel features a two-tower resort with stunning views of the Caribbean Sea and Lagoon. Guests will enjoy modern amenities and services designed for both relaxation and celebration.

Location

Krystal Grand Cancun is conveniently situated just 25 minutes from Cancun International Airport and steps away from the vibrant nightlife and shopping of the Zona Hotelera. The area is known for its beautiful beaches and leisure options, making it an ideal destination for travelers seeking both relaxation and entertainment.

Rooms

The hotel offers 395 contemporary rooms, featuring warm decor with unique accents. Guests can choose from various accommodations, including Deluxe rooms with private balconies and stunning sea views. Each room is well-appointed with modern amenities such as flat-screen TVs, minibars, and 24-hour room service.

Eat & Drink

Krystal Grand Cancun boasts a diverse culinary landscape with six restaurants and bars. Guests can experience an invigorating breakfast buffet, fine dining options at Ayami and Rissotto, seafood at Red Fish, and casual dining at the Grill. The on-site O restaurant caters for a laid-back breakfast, while the Lounge offers classic drinks in a sophisticated atmosphere.

Leisure & Business

Recreational amenities include multiple pools, including a bi-level infinity pool exclusively for Altitude Club guests. A full-service spa offers relaxation treatments, while a fitness center is available for guests to maintain their workout routines. The hotel also features several meeting and event spaces for business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Family Room
Max:
5 persons
8 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Standard Twin Room
Max:
2 persons
44 m² 
Bed options:
2 Double beds
City view
Shower
Coffee machine
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Oceanfront King Suite
Max:
2 persons
56 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Cancun 6.8 mi
Airports
Cancun (CUN) 14.9 mi
Isla Mujeres (ISJ) 16.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Golf course
  • Pool tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Beauty treatment
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
1300 ft
Night club
Palazzo
700 ft
Beach
Playa Forum
2000 ft
Beach
Mandala Beach Club
1500 ft
Amusement Park
Delphinus Dreams
500 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1800 ft
Night club
Mandala Nightclub
1700 ft
Night club
Daddy'O
1700 ft
Punta Nizuc - Cancún 210
Playa Lagarto
2000 ft
Restaurants
Restaurante Ayami
100 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Tradewinds Restaurant
300 ft
Boulevard Kukulcan The Royal Caribbean
La Bastille
500 ft
Boulevard Kukulcan Manzana 51
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
El Mercado
1000 ft
Boulevard Kukulcan Hyatt Ziva
Isla Contoy
700 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
La Joya
800 ft
Kukulcan Blvd 9. 5
Hacienda El Mortero
1200 ft
Blvd Kukulkal Km. 9.5
Mextreme
2200 ft
Zona Hotelera Km 9 In Front Of Convention Center
Vips
1100 ft
Blvd Kukulkan Km. 9 Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Friendly staff
Great location
Room sound isolation
High dining prices
7.0/10
Very good
Rooms
7.0
Location
7.8
Service
7.0
Dining
6.6
Guest reviews
7.0/10
based on 5 review
4/5 based on 6825 review
7.1
7.1/10based on 866 review
#45 of 269 hotels in Cancun based on Tripadvisor
Roger
United Kingdom, May  2024
7.2/10

My stay at Altitude tower Washington was a mix of highs and lows. The breathtaking view from my room was an absolute highlight, but issues with the door and leaks were disappointing. The ambiance from the lobby, mixed with outside noise, made for a unique experience.

Rooms
7.0
The view from my room was truly beautiful and relaxing, but there were some maintenance issues like leaks and a faulty door.
Service
8.0
The security and restaurant staff were incredibly kind, helpful, and adhered well to safety protocols. However, the renovation team's behavior was rude and pushy.
Location
6.0
While the beach view was fantastic, the ongoing construction noise made it hard to relax. On the bright side, the location offered a variety of beachfront activities and easy access to the party area.
Dining
8.0
I enjoyed the dining experience, especially the fresh local fish. However, more menu choices would have been appreciated.
Facilities
7.0
The hotel provides a range of facilities, but the noise tolerance and room maintenance could be improved.
Dan
United States of America, September  2023
6.2/10

My stay at this hotel was a bit mixed. On the positive side, the location is great with a wonderful beach nearby, but the rooms had some issues with leaking and a musty smell. The service was friendly and helpful, although there were some maintenance problems like my door not working. The dining experience was average with limited options. Despite some drawbacks, the price was reasonable for the value offered.

Rooms
5.0
The rooms had some maintenance issues and smelled musty, but they were somewhat clean.
Service
7.0
The staff was friendly and always observed safety protocols, but there were some maintenance problems with room doors.
Location
6.0
The hotel is in a convenient location near bars, restaurants, shops, and nightlife, but facing a construction site affected my sleep quality.
Dining
7.0
The dining options were limited, but the food quality was good overall.
Facilities
6.0
The hotel facilities were average with some maintenance issues in the rooms.
A.
United States of America, September  2023
6.2/10

I had a mixed experience at the hotel. The rooms, although with a great view, are a bit old and could use some maintenance. On the bright side, the location is fantastic with easy access to the beach and nearby restaurants. The service left much to be desired, despite some enjoyable activities available. Dining options were a letdown in terms of comfort and value.

Rooms
7.0
The rooms provided a great view from both the balcony and bedroom. They were equipped with 2 single beds but felt a bit old and in need of maintenance, though overall, they were satisfactory.
Service
5.0
The service was lacking, with staff not fluent in English and sometimes rude. However, there were engaging activities like playing at Corezone.
Location
9.0
The location was extraordinary, right in the 'Punta' part of Cancun in the hotel zone, offering easy access to shops, restaurants, and a lively atmosphere near Coco Bongo.
Dining
5.0
The dining experience, especially at the buffet, was uncomfortable with high prices and limited offerings. A faster omelette station would have been a welcomed upgrade.
Facilities
The facilities were quite comprehensive, from room service to tours/ticket assistance. However, certain areas like dining could use improvement.
Billy
United States of America, June  2023
8.6/10

The hotel has amazing rooms with access to the lounge, providing a relaxing experience away from noisy areas. The rooms are in great shape, offering an incredible stay. However, the sound isolation could be better to prevent disturbances. The staff is incredibly friendly and accommodating, making the overall experience enjoyable.

Rooms
8.0
I loved the rooms with access to the lounge; they were amazing!
Service
9.0
The staff at the hotel were incredibly friendly and helpful. They addressed maintenance issues promptly, ensuring a smooth stay.
Location
9.0
The location was the best; close to the beach, restaurants, and with quick access to key places in Cancun.
Dining
8.0
The dining experience was top-notch with a great buffet and attentive staff. However, some found the prices high for certain items.
Facilities
9.0
The facilities were well-maintained, offering a pleasant environment for guests.
Friendly staff
Room sound isolation
Douglas
United Kingdom, May  2023
7.4/10

The hotel had amazing rooms but lacked free Wi-Fi access in the rooms, and the staff's attitude varied from rude to extremely accommodating. The location was top-notch with access to the beach and nightlife, and the dining experience was not impressive. Despite these aspects, the hotel offered a great value for the money.

Rooms
8.0
The rooms were amazing but the view and balcony furniture were disappointing.
Service
7.0
The staff went above and beyond to meet our needs but some were surprisingly rude.
Location
9.0
The location was the best with direct access to the beach and a great beach/pool area.
Dining
5.0
The dining options were limited and not very appealing.
Facilities
8.0
The hotel offered good value and a great beach/pool area.
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Check-in
22Nov2024Select date
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Rooms and Guests2 Guest, 1 Room