Krystal Grand Cancun All Inclusive Hotel, Cancun
About the Hotel
Krystal Grand Cancun All Inclusive is located in the heart of Cancun's hotel zone. This prime location provides convenient access to shopping centers, nightlife, and the Cancun Convention Center, just five minutes away. The hotel features a two-tower resort with stunning views of the Caribbean Sea and Lagoon. Guests will enjoy modern amenities and services designed for both relaxation and celebration.
Location
Krystal Grand Cancun is conveniently situated just 25 minutes from Cancun International Airport and steps away from the vibrant nightlife and shopping of the Zona Hotelera. The area is known for its beautiful beaches and leisure options, making it an ideal destination for travelers seeking both relaxation and entertainment.
Rooms
The hotel offers 395 contemporary rooms, featuring warm decor with unique accents. Guests can choose from various accommodations, including Deluxe rooms with private balconies and stunning sea views. Each room is well-appointed with modern amenities such as flat-screen TVs, minibars, and 24-hour room service.
Eat & Drink
Krystal Grand Cancun boasts a diverse culinary landscape with six restaurants and bars. Guests can experience an invigorating breakfast buffet, fine dining options at Ayami and Rissotto, seafood at Red Fish, and casual dining at the Grill. The on-site O restaurant caters for a laid-back breakfast, while the Lounge offers classic drinks in a sophisticated atmosphere.
Leisure & Business
Recreational amenities include multiple pools, including a bi-level infinity pool exclusively for Altitude Club guests. A full-service spa offers relaxation treatments, while a fitness center is available for guests to maintain their workout routines. The hotel also features several meeting and event spaces for business travelers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Golf course
- Pool tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at Altitude tower Washington was a mix of highs and lows. The breathtaking view from my room was an absolute highlight, but issues with the door and leaks were disappointing. The ambiance from the lobby, mixed with outside noise, made for a unique experience.
My stay at this hotel was a bit mixed. On the positive side, the location is great with a wonderful beach nearby, but the rooms had some issues with leaking and a musty smell. The service was friendly and helpful, although there were some maintenance problems like my door not working. The dining experience was average with limited options. Despite some drawbacks, the price was reasonable for the value offered.
I had a mixed experience at the hotel. The rooms, although with a great view, are a bit old and could use some maintenance. On the bright side, the location is fantastic with easy access to the beach and nearby restaurants. The service left much to be desired, despite some enjoyable activities available. Dining options were a letdown in terms of comfort and value.
The hotel has amazing rooms with access to the lounge, providing a relaxing experience away from noisy areas. The rooms are in great shape, offering an incredible stay. However, the sound isolation could be better to prevent disturbances. The staff is incredibly friendly and accommodating, making the overall experience enjoyable.
The hotel had amazing rooms but lacked free Wi-Fi access in the rooms, and the staff's attitude varied from rude to extremely accommodating. The location was top-notch with access to the beach and nightlife, and the dining experience was not impressive. Despite these aspects, the hotel offered a great value for the money.